[mk_page_section bg_color=”#04445f” padding_top=”50″ padding_bottom=”50″ visibility=”hidden-sm” sidebar=”sidebar-1″][vc_column][mk_padding_divider size=”100″][mk_fancy_title color=”#ffffff” size=”45″ force_font_size=”true” size_phone=”20″ font_weight=”bold” letter_spacing=”2″ font_family=”Montserrat” font_type=”google” align=”center”]Managed Support[/mk_fancy_title][vc_single_image image=”5477″ img_size=”full” alignment=”center”][/vc_column][/mk_page_section][mk_page_section bg_color=”#04445f” padding_top=”50″ padding_bottom=”50″ visibility=”visible-sm” sidebar=”sidebar-1″][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][mk_padding_divider size=”100″][mk_fancy_title color=”#ffffff” size=”35″ font_weight=”bold” letter_spacing=”2″ font_family=”Montserrat” font_type=”google” align=”center”]Managed Support[/mk_fancy_title][vc_single_image image=”5477″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/6″][/vc_column][/mk_page_section][mk_page_section bg_color=”#ffffff” padding_top=”50″ padding_bottom=”50″ visibility=”hidden-sm” sidebar=”sidebar-1″][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][mk_padding_divider size=”20″][mk_fancy_title color=”#04445f” size=”32″ font_weight=”bold” letter_spacing=”2″ font_family=”Montserrat” font_type=”google” align=”center”]Working To Meet Your Specific Needs[/mk_fancy_title][vc_column_text css=”.vc_custom_1530221648305{margin-bottom: 0px !important;}”]NTS technical tech support centers on the idea that our near shore outsourcing service operation can provide our clients a cost-effective way to increase their technical support capabilities in country and in Spanish speaking countries such as Mexico.

Our staff is composed of many technical people, with various technical backgrounds, that can integrate seamlessly into our clients support structure.

Once a contract is signed, the appropriate technical service or engineer is dispatched to the client’s factory for the required in training.

Once a certified NTS person is trained, it will be his responsibility to get the appropriate people at the NTS team to be level 1 trained to serve as backup if need arise.

Also, when visiting one of our client’s customers, we would be acting on his behalf and are fully cognizant of ensuring that our work is done in a timely and professional manner[/vc_column_text][/vc_column][vc_column width=”1/6″][/vc_column][/mk_page_section][mk_page_section bg_color=”#04445f” padding_top=”50″ padding_bottom=”50″ sidebar=”sidebar-1″][vc_column][mk_fancy_title color=”#ffffff” size=”38″ force_font_size=”true” size_phone=”20″ font_weight=”bold” letter_spacing=”2″ font_family=”Montserrat” font_type=”google” align=”center”]Our Process Simply Works[/mk_fancy_title][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/2″][mk_fancy_title color=”#ffffff” size=”18″ force_font_size=”true” size_phone=”20″ font_weight=”400″ letter_spacing=”2″ margin_bottom=”0″ font_family=”Montserrat” font_type=”google” align=”center”]A non-disclosure agreement is signed[/mk_fancy_title][mk_font_icons icon=”mk-icon-angle-down” color=”#ffffff” size=”large” align=”center”][mk_fancy_title color=”#ffffff” size=”18″ force_font_size=”true” size_phone=”20″ font_weight=”400″ letter_spacing=”2″ margin_bottom=”0″ font_family=”Montserrat” font_type=”google” align=”center”]Our client selects the level support
that they need (20, 40, 80 hours)[/mk_fancy_title][mk_font_icons icon=”mk-icon-angle-down” color=”#ffffff” size=”large” align=”center”][mk_fancy_title color=”#ffffff” size=”18″ force_font_size=”true” size_phone=”20″ font_weight=”400″ letter_spacing=”2″ margin_bottom=”0″ font_family=”Montserrat” font_type=”google” align=”center”]One or two of our engineers is dispatch
to the factory for intensive training
on the products to be supported[/mk_fancy_title][mk_font_icons icon=”mk-icon-angle-down” color=”#ffffff” size=”large” align=”center”][mk_fancy_title color=”#ffffff” size=”18″ force_font_size=”true” size_phone=”20″ font_weight=”400″ letter_spacing=”2″ margin_bottom=”0″ font_family=”Montserrat” font_type=”google” align=”center”]Once, a service is required, based
on the level of support selected, our client
dispatches one of our engineers to their
customer site to perform the required service on their behalf[/mk_fancy_title][mk_font_icons icon=”mk-icon-angle-down” color=”#ffffff” size=”large” align=”center”][mk_fancy_title color=”#ffffff” size=”18″ force_font_size=”true” size_phone=”20″ font_weight=”400″ letter_spacing=”2″ margin_bottom=”0″ font_family=”Montserrat” font_type=”google” align=”center”]When the job is completed a service report
will be send to our client for billing[/mk_fancy_title][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_column][/mk_page_section][mk_page_section bg_color=”#ffffff” padding_top=”50″ padding_bottom=”50″ visibility=”hidden-sm” sidebar=”sidebar-1″][vc_column][mk_fancy_title color=”#04445f” size=”32″ font_weight=”bold” letter_spacing=”2″ font_family=”Montserrat” font_type=”google” align=”center”]The Right Level Of Expertise[/mk_fancy_title][mk_padding_divider size=”20″][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][mk_fancy_title color=”#000000″ size=”25″ font_weight=”300″ letter_spacing=”2″ font_family=”Montserrat” font_type=”google” align=”center”]Experience[/mk_fancy_title][mk_custom_list]

  • HMI development
  • Distributed Control Systems
  • PLC programming
  • Process Control
  • Electrical Supervision & Installation
  • Calibration and maintenance services
  • Business Development
  • Marketing

[/mk_custom_list][/vc_column_inner][vc_column_inner width=”1/4″][mk_fancy_title color=”#000000″ size=”25″ font_weight=”300″ letter_spacing=”2″ font_family=”Montserrat” font_type=”google” align=”center”]Background[/mk_fancy_title][mk_custom_list]

  • Electrical Engineers
  • Electromechanical Engineers
  • Chemical Engineer
  • Project Engineer
  • Industrial Engineer
  • Marketing
  • Business Administration

[/mk_custom_list][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_column][/mk_page_section]